Deloitte launches Agentic AI Blueprint to help unlock US$150 billion in value for telecom organizations
Deloitte's agentic AI solution aims to assist telcos in implementing AI solutions at scale, boosting automation and enhancing performance. The solution is designed to streamline operations and improve the customer experience. Deloitte estimates that agentic AI could potentially generate US$150 billion for the telecommunications industry. By leveraging this technology, telcos can drive efficiency and innovation in their services. The focus is on enabling telcos to embrace advanced AI capabilities for sustainable growth and competitive advantage.
Deloitte's Agentic AI Solution for Telcos
Deloitte's new agentic AI solution aims to empower telcos to scale end-to-end AI solutions throughout their operations and customer experience. This initiative is projected to accelerate automation and transform performance in the telecom industry.
Key Takeaways
Deloitte estimates that agentic AI could potentially generate US$150 billion for the telecom industry in the next 5 years. End-to-end automation has become achievable with the introduction of Deloitte's Agentic AI Blueprint, providing telcos with a scalable path to automation.
Launch Announcement
Deloitte announced the launch of its Agentic AI Blueprint for Telcos on June 18, 2025, to assist telecom organizations in scaling and expediting their AI transformation. With the industry facing increased complexity and margin pressures, the transformative impact of AI can benefit telcos significantly.
The Agentic AI Blueprint from Deloitte enables telcos to move beyond pilot phases and implement agentic AI solutions that enhance efficiency and deliver value. By leveraging existing infrastructure, telecom teams can identify and implement high-impact AI use cases across core functions such as network management, billing, and customer service.
Agentic AI Blueprint in Action
The Agentic AI Blueprint offers telecom executives a telecom-specific approach to identify impactful areas for AI implementation. It includes tools for prioritizing AI use cases, telecom-specific workflows aligned with industry standards, and automated process engineering tools for efficient design and implementation.
Additionally, the blueprint facilitates integration with leading cloud and AI technology providers to support telecom organizations in their AI adoption journey.
Building Agents for the Future
The Agentic AI Blueprint complements Deloitte's Global Agentic Network, aiding in scaling AI-driven solutions for organizations worldwide. This initiative underscores Deloitte's commitment to investing in AI technology and workforce solutions to help businesses implement AI strategies effectively.
Deloitte's efforts, including the Global Simulation Center of Excellence, aim to ensure consistency in AI implementation across diverse geographies and industries.
About Deloitte
Deloitte is a global professional services organization providing services to a wide range of clients. With operations in over 150 countries and territories, Deloitte's team of approximately 460,000 professionals focuses on delivering measurable and lasting results that help clients transform and thrive in today's dynamic business environment.
Deloitte's commitment to excellence and innovation underscores its mission to make a meaningful impact across various industries and sectors.